![]() We went back to and clicked on “FREE Guaranteed.” This time, we went through the process as a Walgreens cashier without health insurance, entering personal information and giving the company lots of sensitive data.Īgain, TurboTax told us we had to pay - this time because there’s an extra form if you don’t have insurance. Turns out the house cleaner didn’t qualify because he is a independent contractor. ![]() TurboTax asked us to click through more than a dozen questions and prompts about our finances.Īfter all of that, only then did we get the bad news: TurboTax revealed this wasn’t going to be free at all. ![]() We entered extensive personal information. We started the process by creating the profile of a TaskRabbit house cleaner who took in $29,000. It contained the word “free” five times! We clicked and were relieved to see that filing for free was guaranteed. We searched for “irs free file taxes.”Īnd we thought we found what we were looking for: Ads from TurboTax and others directing us to free products. Here’s what happened when we went looking. Email address This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
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